Privacy Policy
ADHEARX PRIVACY POLICY
Last Updated: December 22, 2015
This Privacy Policy explains how information about you is collected, used and disclosed by Adhearx, Inc. and its subsidiaries and affiliated companies (collectively, “Adhearx”, “we”, “us” or “our”). This Privacy Policy applies to information we collect when you use our website(s), communicate with us using the prescription reminder service, and other online products and services offered by us (collectively, the “Services”), or when you otherwise interact with us.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect from you include:
- Personal Information: information that identifies you as an individual or relates to an identifiable person, which may include, for example, your name, email address, postal address, phone number, and date of birth.
- Prescription Data: details about your prescriptions, which may include the prescription medication name, information about when you take your prescriptions, and other details about the prescriptions.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
- Log Information: We may collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
- Information Collected by Cookies and Other Tracking Technologies: We and our service providers may use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.
Information We Collect From Other Sources
We may also obtain information from other sources and use it as contemplated herein, including to provide the Services to and otherwise communicate with you. For example, we may receive Prescription Data and other Personal Information from healthcare providers (e.g., pharmacy, clinic, doctor, etc.), provided that you have specifically authorized such healthcare provider, in writing, to share your information with us.
USE OF INFORMATION
We may use information about you for various purposes, including to:
- Provide, maintain and improve our Services;
- Provide and deliver the products and services you request, and send you related information,
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Adhearx and others, and provide information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Adhearx and others;
- Carry out any other purpose for which the information was collected.
Adhearx is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.
SHARING OF INFORMATION
We may share information about you as follows or as otherwise described in this Privacy Policy:
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Adhearx or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
- Between and among Adhearx and its current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
- With your consent or at your direction.
We may also sell or share aggregated or de-identified information, which cannot reasonably be used to identify you. We may use, disclose, or sell your identifiable information only with your written authorization, unless required by law. You may revoke an authorization in writing at any time. Upon receipt of the written revocation, we will stop using, disclosing, or selling your information as specified by your revocation, except to the extent that we have already taken action in reliance on the authorization.
SECURITY
Adhearx takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
YOUR CHOICES
Account Information
You may update, correct or delete information about you at any time by logging into your online account, emailing us at customerserviceone@adhearx.com or calling us at 877-848-2462. If you wish to delete or deactivate your account, please email us at customerserviceone@adhearx.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at customerserviceone@adhearx.com.
CONTACT US
If you have any questions about Adhearx’s privacy practices, please contact us at: customerserviceone@adhearx.com.